This Privacy Policy ("Policy") describes how ph771 ("ph771," "we," "us," "our") collects, uses, discloses, retains, and protects personal information obtained from players, visitors, and users of the ph771 online gaming platform accessible at ph771.org ("Platform"). This Policy applies to all personal data processed in connection with your use of the ph771 Platform, regardless of whether you access it via desktop browser, mobile browser, or any other device.
ph771 is committed to protecting the privacy and personal data of all users. We process personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR directives regarding player data. By registering an account or using the ph771 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
Summary for Filipino Players: ph771 collects personal data to verify your identity, process your GCash or bank deposits and withdrawals, personalize your gaming experience, and comply with PAGCOR and anti-money laundering regulations. We do not sell your personal data to unaffiliated third parties for their own marketing use.
01 Overview
ph771 is an online gaming platform serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and all regions of the Philippines. To deliver a secure, legally compliant, and personalized gaming experience, ph771 must process certain categories of personal information. This Policy explains what data we collect, why we collect it, how we use it, with whom we may share it, how long we keep it, and what rights you have over it.
This Policy should be read alongside the ph771 Terms and Conditions, available at ph771.org/terms-conditions, which are incorporated herein by reference. In the event of any conflict between this Policy and the Terms and Conditions with respect to the processing of personal data, this Policy shall prevail.
02 Data Controller
For the purposes of the Data Privacy Act of 2012, ph771 acts as the Personal Information Controller (PIC) with respect to the personal data of registered players and Platform visitors. As PIC, ph771 determines the purposes and means of processing personal data collected through the Platform.
Third-party service providers engaged by ph771 — including game providers, payment processors, and analytics vendors — act as Personal Information Processors (PIPs) and process personal data only on ph771's documented instructions and in accordance with their contractual obligations and applicable law. ph771 conducts due diligence on all PIPs to ensure adequate data protection standards are in place.
ph771 has designated a Data Protection Officer (DPO) as required under the Data Privacy Act. Contact details for our DPO are provided in Section 16 of this Policy.
03 Categories of Personal Data We Collect
ph771 collects the following categories of personal data from users of the Platform:
| Category |
Examples |
Mandatory? |
| Identity Data |
Full legal name, date of birth, nationality, government ID type and number (PhilSys, passport, driver's license, UMID, SSS ID) |
Yes — KYC |
| Contact Data |
Philippine mobile number, email address, residential address (city/province) |
Yes — registration |
| Account Data |
Username, hashed password, account creation date, login history, session data, account status, VIP tier |
Yes — account management |
| Financial Data |
GCash number, Maya number, bank account details (BPI, BDO, Metrobank), deposit and withdrawal history, transaction amounts, payment method identifiers |
Yes — payments |
| Gaming Activity Data |
Games played, wager amounts, win/loss records, bonus usage, game session durations, responsible gaming tool settings |
Yes — regulatory compliance |
| Device & Technical Data |
IP address, device type, browser type and version, operating system, screen resolution, device identifiers |
Yes — security/fraud prevention |
| KYC Verification Data |
Government ID scan/photograph, selfie photograph, proof of address document |
Yes — withdrawal verification |
| Communications Data |
Customer support chat transcripts, email correspondence, complaint records |
Situational |
| Marketing Preferences |
Communication consent status, preferred contact channel, opt-out records |
Optional |
ph771 does not collect sensitive personal information as defined under Section 3(l) of the Data Privacy Act (such as health, genetic, biometric data, political affiliations, religious beliefs, or sexual orientation) except where directly relevant and legally required — for example, where a player's medical condition is relevant to a responsible gaming request.
04 How We Collect Personal Data
ph771 collects personal data through the following channels:
- Account registration: Information you provide when creating a ph771 account, including your mobile number, username, and password.
- KYC verification: Identity documents and selfies submitted during the mandatory verification process before your first withdrawal.
- Deposits and withdrawals: Payment details provided when transacting via GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, or USDT.
- Platform usage: Data generated automatically as you navigate and interact with the ph771 Platform — game sessions, clicks, page views, and session durations.
- Cookies and tracking technologies: See Section 11 for a detailed explanation of how ph771 uses cookies and similar technologies.
- Customer support interactions: Information you share when contacting ph771 support via email or live chat, including the content of your communications.
- Third-party sources: ph771 may receive data about you from payment processors (transaction confirmations), identity verification service providers, and fraud detection partners, solely for the purposes of account management and fraud prevention.
05 Purposes of Processing Personal Data
ph771 processes personal data for the following specific, legitimate, and documented purposes:
- Account creation and management: Creating, maintaining, and administering your ph771 player account, including authentication and access control.
- Identity verification and KYC compliance: Verifying that you are who you say you are, that you meet the 21+ age requirement, and that you are eligible to participate in online gaming under applicable Philippine law.
- Payment processing: Processing deposits from and withdrawals to your GCash, Maya, or bank accounts. Verifying that deposit and withdrawal instruments are registered in your own name.
- Game service delivery: Enabling access to ph771's game library, recording game results, computing winnings, and maintaining accurate real-money balance records.
- Regulatory compliance: Meeting ph771's obligations under the Data Privacy Act of 2012, PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and related Philippine legislation. This includes generating reports for PAGCOR and law enforcement as required.
- Fraud prevention and security: Detecting and preventing fraudulent transactions, unauthorized account access, money laundering, bonus abuse, and other prohibited conduct described in the ph771 Terms and Conditions.
- Responsible gaming: Monitoring gaming activity to identify signs of problem gambling and administering self-exclusion, cooling-off periods, and deposit/loss limit tools in compliance with PAGCOR's responsible gaming framework.
- Customer support: Responding to your enquiries, resolving account issues and disputes, and maintaining records of communications for audit and quality assurance purposes.
- Platform improvement: Analyzing aggregated, anonymized usage data to identify trends, fix bugs, and improve the ph771 Platform's functionality and user experience.
- Marketing communications (with consent): Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive marketing communications from ph771. See Section 14 for opt-out instructions.
06 Legal Basis for Processing
Under the Data Privacy Act of 2012, ph771 relies on the following legal bases for processing your personal data:
- Contractual necessity: Processing required to perform our contract with you — specifically, the ph771 Terms and Conditions you accept upon registration. This covers account management, payment processing, and game service delivery.
- Legal obligation: Processing required for ph771 to comply with applicable Philippine law, including AMLA reporting obligations, PAGCOR requirements, and the Data Privacy Act itself (e.g., KYC/identity verification, gaming activity records, suspicious transaction reports).
- Legitimate interests: Processing necessary for ph771's legitimate business interests, provided those interests are not overridden by your rights and interests. This covers fraud prevention, security monitoring, platform analytics, and customer support record-keeping.
- Consent: Where ph771 relies on your consent — primarily for marketing communications and optional data uses — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent for marketing will not affect your account or access to ph771 services.
07 Disclosure and Sharing of Personal Data
ph771 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. ph771 may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:
- Game providers: JILI, Pragmatic Play, PG Soft, Evolution Gaming, Ezugi, and other licensed game studios receive limited technical data necessary to deliver game sessions (e.g., player session tokens, bet amounts). Game providers are contractually prohibited from using this data for any purpose other than delivering the game service.
- Payment processors: GCash (Mynt), Maya (PayMaya), BPI, BDO, Metrobank, and other payment service providers receive payment data necessary to process transactions. These providers are regulated financial entities with their own data protection obligations under Philippine law.
- Identity verification providers: Third-party KYC verification service providers process your government ID and selfie photograph solely to verify your identity for ph771. These providers operate under strict contractual data processing agreements.
- Regulatory and law enforcement authorities: ph771 is legally required to disclose player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies when required by applicable law, court order, or regulatory directive. ph771 will comply with lawful requests from Philippine government authorities.
- Fraud prevention and security vendors: ph771 uses third-party fraud detection and cybersecurity services that may process device and behavioral data to identify and prevent fraudulent activity on the Platform.
- Professional advisers: ph771's legal, financial, and compliance advisers may access personal data on a need-to-know basis, subject to professional confidentiality obligations.
- Business transfers: In the event of a merger, acquisition, or sale of substantially all of ph771's assets, personal data may be transferred to the acquiring entity, subject to the acquiring entity assuming ph771's obligations under this Policy. Registered players will be notified of any such transfer.
No Sale of Data: ph771 will never sell your personal information — including your mobile number, GCash details, gaming history, or identity documents — to data brokers, advertising networks, or any third party for commercial purposes unrelated to the delivery of ph771's gaming services.
08 International Data Transfers
Some of ph771's game providers and technical service providers operate servers and infrastructure located outside the Philippines. Where personal data is transferred to countries that may not provide the same level of data protection as Philippine law, ph771 takes the following safeguards:
- Contractual data processing agreements that require recipient entities to process data in accordance with standards equivalent to those required under the Data Privacy Act of 2012;
- Technical and organizational security measures, including encryption in transit and at rest;
- Regular vendor assessments to confirm ongoing compliance with ph771's data protection standards;
- Where required by the National Privacy Commission, registration of cross-border data transfers.
ph771 will not transfer your personal data internationally for purposes that exceed those stated in this Policy without your prior consent, except where required by applicable law.
09 Data Retention
ph771 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention guidelines apply:
| Data Category |
Retention Period |
Basis |
| Account and identity data |
Duration of account plus 5 years after closure |
PAGCOR / AMLA compliance |
| Financial transaction records |
10 years from transaction date |
AMLA / BIR requirements |
| KYC documents (ID, selfie) |
Duration of account plus 5 years |
PAGCOR / AMLA compliance |
| Gaming activity records |
5 years from date of activity |
PAGCOR regulatory requirements |
| Customer support records |
3 years from last interaction |
Dispute resolution / legal claims |
| Marketing preferences and consent records |
Until consent is withdrawn plus 2 years |
DPA consent record requirements |
| Cookies and analytics data |
Up to 13 months from collection |
Platform improvement |
| Self-exclusion records |
Permanently, or minimum 10 years |
Responsible gaming compliance |
Upon expiry of the applicable retention period, ph771 will securely delete or irreversibly anonymize your personal data. Where deletion is not technically possible immediately (e.g., backup storage), ph771 will ensure the data is isolated and protected until secure deletion can be carried out.
10 Security Measures
ph771 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
- Encryption: All data transmitted between your device and ph771's servers is encrypted using 256-bit SSL/TLS technology. Stored personal data and financial records are encrypted at rest using industry-standard algorithms.
- Access controls: Access to personal data within ph771 is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data undergo data privacy training and are bound by confidentiality obligations.
- Two-factor authentication (2FA): ph771 supports and encourages 2FA for all player accounts via registered Philippine mobile number OTP verification, reducing the risk of unauthorized account access.
- Intrusion detection and monitoring: ph771 operates real-time security monitoring systems to detect and respond to unauthorized access attempts, anomalous login patterns, and data breach indicators.
- Regular security assessments: ph771 conducts periodic security audits and vulnerability assessments of its Platform and infrastructure. Identified vulnerabilities are remediated according to risk-based priority.
- Incident response: ph771 maintains a documented data breach response procedure in compliance with the Data Privacy Act's 72-hour notification requirement to the National Privacy Commission. Affected players will be notified promptly in the event of a breach that poses high risk to their rights.
Your Role in Security: While ph771 maintains strong technical safeguards, you are responsible for protecting your own login credentials. Never share your ph771 password with anyone. ph771 staff will never ask for your password. Enable 2FA on your account for maximum protection.
11 Cookies & Tracking Technologies
ph771 uses cookies and similar tracking technologies (local storage, session storage, pixel tags) to operate and improve the Platform. Cookies are small text files stored on your device that help ph771 recognize your browser, remember your preferences, and understand how players use the Platform.
ph771 uses the following categories of cookies:
- Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in during your ph771 session. These cannot be disabled without breaking Platform functionality.
- Functional cookies: Remember your preferences such as language settings, preferred game categories, and responsible gaming tool configurations to provide a more personalized experience.
- Analytics cookies: Collect anonymized information about how players navigate the Platform — which pages are visited most, where players encounter errors, and how long sessions last. This data is used in aggregated, non-identifiable form to improve ph771.
- Security cookies: Used to detect fraud, bot activity, and unauthorized access attempts. These are essential for protecting the Platform and all users.
You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the ph771 Platform. ph771 does not use third-party advertising cookies or behavioural tracking cookies for the purpose of serving targeted advertisements on external websites.
12 Your Data Subject Rights
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph771. To exercise any of these rights, contact ph771's Data Protection Officer at the details provided in Section 16. ph771 will respond to verified data subject requests within 15 business days.
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Right to Be Informed
You have the right to be informed of how your personal data is being processed, the purposes for which it is used, and with whom it may be shared. This Privacy Policy fulfils ph771's obligation to inform you.
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Right to Access
You have the right to obtain a copy of the personal data ph771 holds about you, including the categories of data processed, the purposes of processing, and the recipients to whom your data has been disclosed.
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Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data about you. Most account details can be updated directly from your ph771 account settings. For identity and KYC data corrections, contact support.
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Right to Erasure
You have the right to request deletion of your personal data where ph771 no longer has a lawful basis for processing it. Note that ph771 is legally required to retain certain data for PAGCOR and AMLA compliance — such data cannot be deleted on request. Erasure of data subject to mandatory retention periods will be scheduled for the end of the applicable retention period.
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Right to Object
You have the right to object to the processing of your personal data for marketing purposes at any time (see Section 14) and, in some circumstances, to object to processing based on ph771's legitimate interests. Objections to mandatory regulatory processing (KYC, AML) cannot be honoured as compliance is legally required.
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Right to Data Portability
You have the right to receive a copy of the personal data you provided to ph771 in a structured, commonly used, machine-readable format (e.g., CSV), and to request that ph771 transmit that data to another controller where technically feasible.
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Right to Lodge a Complaint
If you believe ph771 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Details on how to file a complaint are available on the NPC's website at privacy.gov.ph.
13 Minors and Age Restrictions
The ph771 Platform is strictly intended for adults who are 21 years of age or older, in compliance with PAGCOR regulations and Philippine law governing online gaming. ph771 does not knowingly collect, store, or process personal data from any person under the age of 21.
If ph771 discovers or is notified that personal data has been collected from a user under the age of 21, ph771 will immediately terminate that account, delete all associated personal data to the extent not required for regulatory reporting, and retain records of the incident for compliance purposes.
If you are a parent or guardian and believe that a minor in your care has created a ph771 account, please contact our support team immediately at [email protected] so that appropriate action can be taken without delay.
14 Marketing Communications
With your consent, ph771 may send you promotional communications about bonuses, new games, VIP offers, and Platform updates via SMS to your registered Philippine mobile number or via email. ph771 will only send marketing communications to players who have explicitly opted in during registration or via their account settings.
You may opt out of ph771 marketing communications at any time by:
- Updating your communication preferences in your ph771 account settings;
- Replying "STOP" to any ph771 SMS;
- Clicking "Unsubscribe" in any ph771 marketing email;
- Contacting ph771 support at [email protected] and requesting removal from marketing lists.
Opting out of marketing communications will not affect your ability to use the ph771 Platform or receive transactional communications (e.g., deposit confirmation SMS, OTP codes, withdrawal notifications). Transactional messages are necessary for the operation of your account and cannot be opted out of while your account is active.
15 Changes to This Privacy Policy
ph771 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or ph771's data processing practices. When material changes are made, ph771 will:
- Update the "Last Updated" date at the top of this Policy;
- Post the revised Policy on this page;
- Where changes are significant, notify registered players via email or in-platform notification prior to the changes taking effect.
We encourage you to review this Privacy Policy periodically. Your continued use of the ph771 Platform following the posting of any revised Policy constitutes your acknowledgment of and agreement to the updated terms. If you do not agree with any change to this Policy, you should cease using the Platform and close your account.